Order Changes and Cancellations
Orders submitted on our website process and ship very quickly. Regrettably, we cannot cancel or modify orders. We are sorry for any inconvenience this may cause. After processing, you should expect your order to be delivered by ups in approximately 7-10 business days, unless an expedited method of shipping was requested. To receive a full refund to your original form of payment, please review our return policy. Your order, or part of your order, may have been cancelled by our system for a number of reasons:
- Item(s) not available.
- Order exceeded maximum purchase limit.
- Cannot ship to address provided, freight forwarders, or address outside of the United States.
- Difficulty in processing payment information - entered in a billing address or zip code that is not associated with credit card.
- You have not responded to emails sent regarding the following: declined credit card; incorrect billing information; verification of billing/shipping address for priority ship order.