FAQ

Where can I find the expiration date on witch hazel astringents and toners?
Do you offer your products in sample sizes?
Why is my packaging different?
Where can I find Thayers products?
What is the difference between astringents and toners?
What are Tannins?
What does it mean if witch hazel toner/astringent has turned slightly yellow?
Are your bottles BPA-free?
Where can I find the expiration date on witch hazel astringents and toners?

All of our witch hazel astringents and toners, except our medicated options, DO NOT have expiration dates. Our witch hazel products are all natural and have a natural preservative (grapefruit seed extract) that does not expire. However, we do recommend usage within two years of opening.

Do you offer your products in sample sizes?

Our samples are not for resale.

Why is my packaging different?

Thayers is proud to have a 170 year old legacy in natural personal care products and as our company continues to grow, our packaging will undergo slight changes. You’ll find our newest packaging reflects the trusted red cap as well as updated label changes.

Where can I find Thayers products?

You can find Thayers products at most health food stores as well as major retailers such as Whole Foods, Target, Walgreens and CVS.

What is the difference between astringents and toners?

Our Facial Toners are alcohol free and are for cleansing, moisturizing and toning the skin. Our Astringents are alcohol based and are more suited to those with oily & acne-prone skin to further help control oil production and acne causing bacteria. 

If you would like to read more about the differences between our Facial Toners and Astringents, you can read more about this subject HERE.

What are Tannins?

Tannins are what make our Witch Hazel special! They’re naturally occurring substances found in the bark or skin of the Hamamelis Virginiana, AKA witch hazel. Our Witch Hazel undergoes an extraction process similar to brewing tea. This helps retain 195% more tannins. Tannins have mild antioxidant properties, which can help clean, clear, and add a nice glow to your skin. 

Watch our video about tannins HERE.

What does it mean if witch hazel toner/astringent has turned slightly yellow?

Variations in color and clarity within our products can be expected due to the naturally occurring ingredients we use. In addition to being a natural ingredient, Witch Hazel is also a seasonal item, and variations will occur during our cold press process.

Are your bottles BPA-free?

Thayers bottles are packaged in BPA-free plastic.

Are your products gluten free?
Do you test on animals?
What is the PH level of your Witch Hazels?
What is your Glycerin?
Is witch hazel safe for babies and children?
Is witch hazel safe for animals?
I have oily skin. Which product should I use?
Is vitamin E in lip balm derived from soy?
What Thayers product is best for my skin?
Are your products gluten free?

Yes, all Thayers products are gluten free.

Do you test on animals?

We are proud to say we do not do any animal testing. Thayers is a vegan and cruelty-free brand and through a long-standing commitment to creating pure, effective, cruelty-free products of the highest natural quality, we have built a loyal consumer base!

What is the PH level of your Witch Hazels?

The PH level of our Witch Hazel formula is 5-5.5.

What is your Glycerin?

Our Glycerin is derived from palm or coconut. We are soy free.

Is witch hazel safe for babies and children?

Yes, our Unscented Witch Hazel toner is safe to use on babies and children. As always, we do recommend patch testing as we create a wide range of products that may not be suited for every skin type.

Is witch hazel safe for animals?

Yes, it’s safe for external use only.

I have oily skin. Which product should I use?

Our Lemon Witch Hazel Astringent is recommended for oily skin with acne. The lemongrass helps aid the healing process.

Is vitamin E in lip balm derived from soy?

No, and there are no soy allergens in the lip balm.

What Thayers product is best for my skin?

You might benefit from taking our personalized skincare suggestion quiz to find the best Thayers products for your skincare concerns. We hope this helps! https://www.thayers.com/quiz/

 

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