You might benefit from taking our personalized skincare suggestion quiz to find the best Thayers products for your skincare concerns. We hope this helps! 

Our Lemon Witch Hazel Astringent is recommended for oily skin with acne. The lemongrass helps aid the healing process.

All of our witch hazel astringents and toners, except our medicated options, DO NOT have expiration dates. Our witch hazel products are all natural and have a natural preservative (grapefruit seed extract) that does not expire. However, we do recommend usage within two years of opening.

Variations in color and clarity within our products can be expected due to the naturally occurring ingredients we use. In addition to being a natural ingredient, Witch Hazel is also a seasonal item, and variations will occur during our cold press process. You can rest assured your Thayers product is still safe to use despite these variations.

Our Facial Toners are alcohol free and are for cleansing, moisturizing and toning the skin. Our Astringents are alcohol based and are more suited to those with oily & acne-prone skin to further help control oil production and acne causing bacteria. 

If you would like to read more about the differences between our Facial Toners and Astringents, you can read more about this subject HERE.

There is no difference in formula between Thayers Facial Toners and Facial Mists. The only difference is the delivery system! 

Overall, our Facial Toners and Astringents are effective at cleansing, toning, moisturizing and balancing the pH level of your skin. However, each of our scents we carry helps to further target specific issues. You can read more about this in our blogpost, Thayers Witch Hazel Pairings.

Tannins are what make our Witch Hazel special! They’re naturally occurring substances found in the bark or skin of the Hamamelis Virginiana, AKA witch hazel. Our Witch Hazel undergoes an extraction process similar to brewing tea. This helps retain 195% more tannins. Tannins have mild antioxidant properties, which can help clean, clear, and add a nice glow to your skin. 

Watch our video about tannins HERE.

The PH level of our Witch Hazel formula is 5-5.5.

You can find Thayers products using your store locator. You can also check our authorized chain retailers to see if Thayers is available in your country!

For sample inquiries, please contact info@thayers.com.

Thayers is proud to have a 170 year old legacy in natural personal care products and as our company continues to grow, our packaging will undergo slight changes. You’ll find our newest packaging reflects the trusted red cap as well as updated label changes.

Thayers bottles are packaged in BPA-free plastic.

All Thayers products are vegan, with the exception of our Slip Balms which contain beeswax.

Yes, all Thayers products are gluten free.

We are proud to say we do not do any animal testing. Thayers is a vegan and cruelty-free brand and through a long-standing commitment to creating pure, effective, cruelty-free products of the highest natural quality, we have built a loyal consumer base!

Yes, our Witch Hazel is safe for external use only. However, we do recommend consulting with a veterinarian on this issue to be sure.

Unfortunately, this is proprietary information that we cannot disclose and we apologize for the inconvenience. 

Our Glycerin is derived from palm. The glycerin used in Thayers products is completely soy free.

Yes, our Witch Hazel is safe to use on babies and children. As always, we do recommend patch testing as we create a wide range of products that may not be suited for every skin type. We suggest trying our Unscented variety as it is the most gentle for most skin types.

Yes, Thayers products are safe to use during pregnancy or while breastfeeding. However, please consult with your doctor when trying out new products during pregnancy as everyone is different.

Many of our customers find relief using Thayers product after birth, however please consult with your doctor to be sure that this method is suitable for you after your labor experience.  We recommend our Unscented variety as it is more gentle on sensitive skin.

Thayers Slip Balms are gluten free and free of soy allergens. The source of Vitamin E is derived from Tocopherol, an organic chemical compound.

Thayers Natural Fragrances are complex creations utilizing the highest quality plant materials such as essential oils, oleoresins and distillates which are never chemically changed or altered during the process ensuring our creations are natural, all the time!

If you are having difficulty figuring out if your Thayers product is authentic, please contact info@thayers.com or calling 1-888-THAYER-1 and providing them with the lot number printed at the bottom of the bottle.